by 5chn3ll » Wed Feb 14, 2018 10:06 am
Dear God...I'm in tech support hell. Just spent 15 minutes trying to explain that two users who registered weeks apart in different geographical locations shouldn't have the same public IP address.
Support dude: Right, that's normal.
Angry Schnell: How can that be normal? Masking/spoofing peoples' IP addresses makes any address-based management impossible.
Support dude: Uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuummmmmmmmmmmmmmmmmmmmmmmmmmmmm...
Support dude: Let me check that with the Admins
Someone needs to come up with a technology literacy registration system - I'd happily take a test once a year to be classified as a non-idiot (at least as far as technology is concerned) to bypass the initial levels of tech support and go directly to someone semi-capable...so I don't get answers like "What are you trying to accomplish exactly? Because that's a Godaddy IP address, yes and it's normal."
No, "Charm," it's not normal.
</bitching>
Dear God...I'm in tech support hell. Just spent 15 minutes trying to explain that two users who registered weeks apart in different geographical locations shouldn't have the same public IP address.
Support dude: Right, that's normal.
Angry Schnell: How can that be normal? Masking/spoofing peoples' IP addresses makes any address-based management impossible.
Support dude: Uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuummmmmmmmmmmmmmmmmmmmmmmmmmmmm...
Support dude: Let me check that with the Admins
Someone needs to come up with a technology literacy registration system - I'd happily take a test once a year to be classified as a non-idiot (at least as far as technology is concerned) to bypass the initial levels of tech support and go directly to someone semi-capable...so I don't get answers like "What are you trying to accomplish exactly? Because that's a Godaddy IP address, yes and it's normal."
No, "Charm," it's not normal.
</bitching>